Can't boot up dell laptop

[rj]

Ok so this afternoon I got on my laptop for like 5 mins and then closed the lid thing. I opened it back up tonight around 9 PM, turned it on, it showed the 'Dell' splash screen for like 800 ms and then showed a blank screen for like.. half a family guy episode. Usually it takes 8 seconds to startup. So I press F12 since windows8 doesn't support safemode.. unless you can configure it via the OS(which I can't access...). I ran the test twice (Dell pre-boot System assessment) with NO errors.

I ran it again and got this error: video memory vid memory integrity test discrepancy

Everything else passed:

Cables, Hard drive, CDrom, os boot path, primary battery, charger, processor fan, system management, memory

but video card failed:

VIDEO ADAPTER MEMORY TEST FAILED: 'Scan Test' AT LOCATION 0xe3f00000 EXPECTED VALUE = 0x0000000000000000 ACTUAL VALUE = 0xa366ac485615b97
Error code 2000-0332
Validation 80276


So umm yea I don't have a windows8 startup disk because it didn't come with the computer, and downloading another is out of the question with my internet. Is there anything I can do?

I have not downloaded anything with rats... hopefuly, just:

eclipse, simba, malwarebytes, AVG

[Hazzah]

Well, Dell has very good customer service, and I assume the laptop must be fairly new and still have it 1 year of dell warranty, just call customer service and they will give you some fedex tags to send it back and have it repaired or replaced.

[rj]

Well, Dell has very good customer service, and I assume the laptop must be fairly new and still have it 1 year of dell warranty, just call customer service and they will give you some fedex tags to send it back and have it repaired or replaced.
Meh that was a last resort but whatever guess I'll do that

[xtrapsp]

Gonna be honest, sounds like your mobo is dead. What indicated that is that it's got an onboard video/graphics card.

You could always try re-installing or updating the BIOS.

Or you could smd.

[Hazzah]

Meh that was a last resort but whatever guess I'll do that

Yea I know it, but it didn't seem like anything software related.

[cause]

Sounds like a hardware problem for sure...+1 to Hazzah's suggestion.

[rj]

Sounds like a hardware problem for sure...+1 to Hazzah's suggestion.

Good will be easy to tell dad

last time something like this happened (4 years ago) it was because I was a noob downloading too many games


I contacted YoHoJo and attempted to help but he told me to contact dell but I figured it would be more or less the same thing

[footballjds]

i always try plugging in a vga cable to a monitor. however it sounds like a motherboard issue as strap-on pointed out

[Hazzah]

i always try plugging in a vga cable to a monitor. however it sounds like a motherboard issue as strap-on pointed out

Literally Lol'd @Strap on

[[XoL]]

Bios, disable lan based things and change the boot order so its hard drive first and see if it works.

[rj]

;1270393']Bios, disable lan based things and change the boot order so its hard drive first and see if it works.

how do i go about doing that

[[XoL]]

how do i go about doing that
Boot into bios (should be f2 or f8) then go into one of the settings and look for things that say lan and disable them

Edit: Hmm I became a "Old member" in the time from my last post :p

[xtrapsp]

;1270398']Boot into bios (should be f2 or f8) then go into one of the settings and look for things that say lan and disable them

Edit: Hmm I became a "Old member" in the time from my last post :p

if it's a HDD error won't it come up saying either Corrupt or No OS found on drive?

[[XoL]]

if it's a HDD error won't it come up saying either Corrupt or No OS found on drive?

Yeah I was getting that, but I also had the media failure thing happen to me and the bios thing fixed it for me (once I got a real boot, I changed everything back to normal)

[Sjoe]

Hijacking thread:

Sister's laptop stays on a blackscreen when booting up.
Fans, lights, still works though.

Is it cause of faulty RAM? Don't think this is a mobo issue or gpu?

edit: got it, was the ram, properly connection gone lose or smthing.

[Hadley]

Hijacking thread:

Sister's laptop stays on a blackscreen when booting up.
Fans, lights, still works though.

Is it cause of faulty RAM? Don't think this is a mobo issue or gpu?

edit: got it, was the ram, properly connection gone lose or smthing.

Sounds more like a graphics card display issue than a ram issue, but atleast you got it fixed. ;)

[Sjoe]

Sounds more like a graphics card display issue than a ram issue, but atleast you got it fixed. ;)

yeh it was weird, all I did was put the ram out and in. Did the trick lol