Edit: Just read this "There will be scheduled maintenance of the email client this weekend and may cause delays in emails being sent " on the RS page in the support section, so perhaps that's the reason I'm having trouble emailing.
sorry all.
Edit: Just read this "There will be scheduled maintenance of the email client this weekend and may cause delays in emails being sent " on the RS page in the support section, so perhaps that's the reason I'm having trouble emailing.
sorry all.
Last edited by Luke L; 08-20-2012 at 02:16 AM.
I sent them a email, and Mod Katie told me that servers were going though maintenance
Once http://services.runescape.com/m=news/email-maintenance is resolved, there are two options
One.
Two.Email: accounthelp@jagex.com
*** Please *DO NOT* include your passwords or Bank PIN in this email***
My account's Username/Login email is:
My account's Display Name is:
The following email addresse/s are registered to my account:
My message for Jagex Account Help is :
OrForgotten my password and have a registered email.
Having an email registered to your account makes password recovery a lot quicker, to recover an account which has a registered email just follow these steps:
Go to http://runescape.com/
Click on Login
Click on Forgot Password.
Enter your login (this may be the email address with which you created the account. THIS IS NOT YOUR DISPLAY NAME)
You will now be asked to enter the email address currently registered to the account.
Forgotten my password and don't have a registered email.
To recover an account which does not have a registered email, you will need to submit an appeal.
Please note that the response time for this is slower than for recovering an account with a registered email.
Go to http://runescape.com/
Click on 'Login'
Click on Forgot Password.
Enter your login (this may be the email address with which you created the account. THIS IS NOT YOUR DISPLAY NAME)
You will now be taken to the Appeal Form. Here you need to provide the earliest information possible. Remember it's imperative that you enter a current email address which you have access to into the form. This is where the appeal result will be sent
Once you have filled in all the information that you know, press the ""Send to Jagex"" button at the bottom of the screen.
Hmm. I waited more than 8 hours yesterday for an email. But now I got it instantly. ;P
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